IMPORTANT: You CANNOT change a PNM’s status when chapters are making selections.
Preferably, status changes should be completed BEFORE the chapter’s selection time opens. However, status changes are also permitted AFTER their time closes.
DO NOT try to edit chapter selection times in order to change a PNMs status. This will not work. If chapters are making selections, notify your chapters about which PNMs are leaving the process so they do not select those PNMs.
To further explain:
The selection times for chapters control our “change status” screen. Changing the PNM status while chapters make selections can cause an issue for RFMs. This is most notable if a chapter was is in the middle of selections, a PNM status is changed to withdraw, and the chapter has already selected that PNM. In those cases, when the chapter clicks "Save", it causes the chapter’s numbers to be skewed. Your RFM calculates the numbers before selections are made, so if a PNM’s status is changed during selections (or even after) this change could potentially affect the return numbers!