Skip to main content
ICS Help Center home page
  • Sign in
  1. ICS
  2. Pre-Recruitment
  3. Recruit Counselor Setup

Recruit Counselor Setup

  • What do I do if I show the same PNM in 2 different groups or duplicate PNMs in a group?
  • Why are the recruit counselors only seeing the message board when they log in?
  • Where do I find the RCs training video, and when should I post it for my recruit counselors to view?
  • What do I do if I need to add RC groups?
  • Do I have to include the RC groups I will use for this recruitment?
  • How can I prevent RCs from logging in?
  • How to send an email to recruit counselors
  • Is there a way to limit the PNM registration information that recruit counselors view?
  • Previewing what PNM registration information recruit counselors can view
  • How to automatically assign PNMs to groups
  • Once I auto group, can I auto group again?
  • How to manually assign PNMs to groups
  • Once I manually edit the group a PNM is in, can I go back to Auto Group?
  • How can I quickly change the group a PNM is assigned?
  • How to assign a new PNM to a group
ICS