FAQs & Best Practices

ICS Support

• Team Work Makes the Dream Work
• What to do before reporting an issue to ICS
• When is ICS support available & After-hours information?
• How do I submit a support request to ICS?
• How will ICS manage the issues I report?

Best Practices

• ICS Setup Next Steps
• Preparing for Recruitment, Links to required screens and Checklists
• Recruitment Best Practices for ICS
• Best practices after Recruitment ends
• Screen shots & Videos for cell phone users
• Where can I find important documents from NPC?

Announcements

• The iOS Mobile App
• TX-RAMP